See What Customers Are Saying About Us  February 2 Please allow me to again express my great pleasure with the service I have received from your service department and in particular from Dominic Vettraino. The service I received from Dominic the past few months has been the very best I have experienced in 40 years of driving. His level of friendliness, communication, professionalism and all around service has now rekindled my enthusiasm as an Infiniti owner who looks forward to the next service appointment and trading up his G35 in the near future. My Kudos to you and your team. - From Rob, Ontario, CA. April My name is Giuseppe, owner of a ‘04’ G35 and I would like to take a moment of your time to express my gratitude toward the customer service at your location. I work in the hotel industry as a supervisor and I know first-hand the rewards of having good service. Be assured that I will continue to speak highly of my vehicle, but more notably the customer service behind the vehicle. Please acknowledge the hard work these lined employees have done, for only they represent who you are as a General Manager. - From Giuseppe CA  | I first want to thank you for your undivided attention that you gave me, when you became aware that I was interested in buying an Infiniti. Miki made my first experience purchasing a new car very memorable and wonderful and one that I will never forget. Miki, was very attentive and kept me always up to date as to the status of my car and was very patient with me when I would call with questions. | The best part was that if only took an hour to buy my car. You have an awesome team working for you. - From Mary, El Monte, CA May I’d like to take this opportunity to say thank you to you and your staff for providing me with a wonderful car buying experience. Jodie and Gabe are both true professionals in what they do and were a pleasure to work with. I can honestly say that this purchase was the easiest car purchase I have ever dealt with. Who ever said car buying can’t be an enjoyable experience? Infiniti of Montclair is a top notch facility front to back, side to side, top to bottom. I would highly recommend your dealership to anyone I know in search of a luxury automobile. - From Andy, Chino Hills, CA October 11 Infiniti of Montclair has been the supplier of my company automobiles since 1999 when I leased a brand new I30. I leased my second new I30 in 2001. Since then, I have purchased both of these vehicles and have found them to be very reliable. One of the reasons I continue to return to your store is because of the fine service I received from you service consultants: in particular, Mr. Dominic Vettraino and Ms. Maritza Aguillard. In all my dealings, they have gone the extra mile to ensure that I am well taken care of by either your establishment or outside vendors. I appreciate their honesty and willingness to make sure I am a satisfied customer. - From Jim, Brea, CA  | I have had the pleasure of owning my G35 since 2004 and have had my vehicle serviced by your service department. Your excellent advisor, Dominic, has assisted me in every aspect of my vehicles maintenance needs. He deserves a letter of commendation. Thank you Dominic for making my visits a “10.” - From Tanis, CA | May 3 Today was our third trip into your Infiniti Dealership and our second time talking to one of your sales reps. I am writing this letter to commend Ron for his knowledge of the Infiniti vehicles and especially his way of dealing with us, the customers. His low pressure style was refreshing to both my wife Rosalie and myself and having been to numerous dealerships of all the major luxury cars, Ron is without question, the best we have had the pleasure of discussing the prospects of purchasing a new vehicle. - From Gerald, West Covina CA September 10 Just wanted to take a minute and recognize one of your exceptional team members. While conducting some business in the Chino area, I developed some issues with my Infiniti and was towed to your dealership. Just having your Dealership recommended by Infiniti made me feel comfortable and I was in the right place. Keith Marshall is terrific. He met me on the drive the first time I arrived and the two truck and has taken care of my needs on a number occasions since then. I am very pleased with your operation, and as long as I continue to be in this area, plan on having Keith serve my Infiniti needs. - From Robert Scottsdale, AZ  September 17 I just want to take a moment to sing the praises of one of your staff, Ms. Yecenia Jaimes. On Saturday, I went to your dealership and traded in my 2003 BMW 540 and bought an Infiniti M35. I was planning to visit the following dealerships that day, Audi, Lexus, Acura, BMW and Infiniti. I first stopped at your dealership and I never made it to any of the others. Your staff treated me fairly and professionally, from Miki in Sales to Marilyn in finance, it was pleasant day. I knew I made the right choice to go with Infiniti of Montclair a few days later when I was contacted by Yecenia. She explained that she was the Guest Relations Manager and she asked me if I need any help learning the features of my new car. This past Saturday, Yecenia met me at my house and spent more than 30 minutes teaching me the features of my new car. She linked the car to my garage door opener and taught me how to use features that I did not even know the car had. I found Yecenia to be polite and very helpful. She made me feel lik every question was important to her. She represent Infiniti and your dealership extremely well. Her follow-up and the follow-up of your dealership have proven my choice of Infiniti of Montclair was the right one. As a Vice President for a major Food Service Distribution Company, I know the importance of great service and I am proud to tell you so does your staff! Keep up the good work. - From Joe Rancho Cucamonga, CA |